Consumer Affairs Victoria - Consumer Affairs Victoria

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Your rights and responsibilities

Housing

Renting, buying and selling property, building and renovating, owners corporations, retirement villages
Consumers and businesses

Buying, selling and hiring products, services and cars, energy and utilities, product safety, scams, debt collectors, resources for businesses
Licensing and registration

Apply for, renew, update and cancel a licence or registration, lodge an annual statement, legal responsibilities
Clubs and fundraising

Register, update, manage, or search for an incorporated association, fundraiser, or patriotic fund

Latest news

Romance scams surged again last year

News alerts 3 February 2026

Romance scam losses rose in 2025, after a welcome decline the year before.
Supporting renters with a new Victorian Renter Rights Program

News alerts 25 January 2026

Victorian renters will soon have access to more support services under the new Victorian Renter Rights Program.
Panda Mart Cranbourne facing criminal charges over unsafe products

News alerts 21 January 2026

Warehouse retailer Panda Mart will face 147 criminal charges for offering unsafe products for sale to Victorian consumers.